PRIVACY POLICY

References in this Privacy Policy Statement to "we", "us" and "Miss Selfridge" are to Miss Selfridge Retail Limited. At Miss Selfridge we are committed to maintaining your privacy. Our privacy policy statement is given below. If we make changes to this policy, we will notify you by updating this statement on our Website.

WHAT INFORMATION DO WE COLLECT?

We ask for your name, telephone number, home address, email address and age for competitions, sweepstakes, or newsletter sign ups. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests.

WHAT THE DATA WILL BE USED FOR?

Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. We may also send you from time to time (by email or post) information about products and services and details of promotions and special offers from Miss Selfridge. If you do not wish to be contacted for these purposes, we offer a range of ways in which you can inform us about your marketing preferences:

•    All email messages and email newsletters will contain information on how you can unsubscribe; or

•    Send an email to our customer services division on our feedback form writing "unsubscribe" in the subject heading; or

•    Call our customer services division - see the "Contact Us" section; or

•    Write to us at: Customer Services, Arcadia Group Limited, Colegrave House, 70 Berners Street, London W1T 3NL

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud.

 

WHAT INFORMATION DO WE SHARE WITH OTHERS?

We may contract with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution, market research, marketing and advertising services (including advertising on third party websites, social media networks and profiling) and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Miss Selfridge. We may share your information with other Arcadia Group companies for internal business purposes (for example administering e-receipts or responding to customer queries). We may transfer personal data that we collect from you to third party data processors located in countries that are outside of the European Economic Area and to other Arcadia group companies in connection with the above purposes. Any such transfer of your personal data will be carried out in compliance with applicable laws and we will treat the information in a manner consistent with this Privacy Policy Statement. However, we will not pass your information on to any other Arcadia Group companies or other third parties for their own marketing purposes unless you have agreed for us to do so.

We work with Klarna AB to offer our customers more convenient methods of payment. Klarna AB (“Klarna”) is a provider of financial services. Klarna's principal place of business is at Sveavägen 46, 111 34 Stockholm, Sweden. Klarna is registered with the Swedish companies register under the registration number 556737-0431 and licensed by and under the supervision of the Swedish Financial Supervisory Authority (www.fi.se), Box 7821, 10397 Stockholm, Sweden, and the Swedish Data Protection Authority (http://www.datainspektionen.se/in-english/), Box 8114, 10420 Stockholm, Sweden.

 

We need to provide Klarna with certain information about you and the order to enable Klarna to assess whether you qualify for their credit products. We need to transfer to Klarna account details such as your name, address, email address, phone number, and payment history, as well as your order details, such as payment method, shipping details, what was ordered, and similar. This will not be done if you do not select Klarna as your payment method. The further use of this data will be governed by Klarna’s Privacy Policy

 

COOKIES

This website uses Cookies. For more information please click here to see our Cookie policy.

LINKS TO THIRD-PARTY SITES

In an attempt to provide you with increased value, we may from time to time include third party links on our Website. These linked sites have separate and independent privacy policies. We encourage you to review those policies when you visit those sites. This Privacy Policy Statement only covers our Website and does not cover any other website. We therefore have no responsibility or liability for the content and activities of these linked sites.

PRIVACY OF CHILDEREN ON OUR WEBSITE

Our Website is not intended for use by children under the age of 13, and we will not knowingly collect any information from any person below the age of 13.

SALE OF ASSETS

In the unlikely event that Miss Selfridge or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

 

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